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Shipping & Delivery


Shipping rates can be found at the checkout page. We charge a flat rate for most metropolitan areas. If outside a delivery zone which we have contracted flat rates, you may see a delivery price of $9999, which is just a default rate. You can contact us with your location and we can obtain quotes for your residence and then let you know the price.

For pre-order items, our anticipated dispatch date can be found on the product page.

You will be notified by email once the product leaves the warehouse.

All purchases receive an order confirmation email from us which will provide an estimated delivery date, both for products in stock and those on pre-order.

The delivery contractor will also get in touch with you before delivering your product. Please note delivery is ground floor delivery only. If there are stairs involved, please let us know before placing an order and we will quote the delivery fees for you (if possible). If you have elevator access from the ground floor to your level in an apartment or building complex, this is included in the rate.

If you have any queries regarding your delivery, please contact our support staff at